TERMS AND CONDITIONS OF USE OF THE WEBSITE
Last updated: October 20, 2025
1. GENERAL INFORMATION
This website is owned by:
FLORENCE DISCOVERING AGENCY BY TAVOSI DALIR HAMID REZA
Registered office: Località Busignalla No. 186H – 50067 – Rignano sull’Arno – (FI) – Italy
VAT Number: 07468720482
Tax ID: TVSHDR61B20Z224I
Email: Florencediscovery25@gmail.com
Phone: 3715589825
By using this website, you fully agree to these Terms and Conditions of Use. If you do not agree with these terms, please do not use the site.
2. PURPOSE OF THE WEBSITE
This website is intended solely for informational and promotional purposes. It provides information about the guided tours we organize in Florence and includes our contact information so you can request information or book our services.
The website does NOT sell directly online. All reservations and contracts are made through direct contact via email, phone, or in person.
3. USE OF THE SITE
3.1 Permitted Use
You can use this site to:
- See information about our guided tours
- View photos, descriptions, and tour itineraries
- Contact us for more information or to make a reservation
- Read articles and informative content about Florence
3.2 Prohibited Use
The following is strictly prohibited:
- Using the site for illegal or unauthorized purposes
- Copying, reproducing, or distributing the content without written permission
- Use robots, spiders, or other automated tools to access the site
- Attempting to access restricted or protected areas of the site
- Transmitting viruses, malware, or malicious code
- Using our contact information for spam or unsolicited commercial communications
- Posting offensive, defamatory, or illegal content (if forms or comments are available)
- Overload or disrupt the operation of the website
4. INTELLECTUAL PROPERTY
4.1 Website Content
All content on this website, including but not limited to:
- Texts and descriptions
- Photos and images
- Videos and multimedia materials
- Logos and trademarks
- Graphics and layout
- Source code
are the exclusive property of [Company Name] or their respective owners and are protected by Italian and international copyright and intellectual property laws.
4.2 Prohibition on Reproduction
Any reproduction, distribution, modification, publication, or commercial use of the content is prohibited without our prior written authorization.
4.3 Permitted Use
You can:
- View and print individual pages for personal, non-commercial use
- Share our content using the official social media buttons on the site
- Please cite short excerpts, citing the source and including a link to our website
5. CONTENT AND INFORMATION
5.1 Accuracy
We are committed to keeping the information on this site accurate and up to date. However, we do not guarantee that all information is always complete, correct, or free of errors.
Tour itineraries, schedules, prices, and other information are subject to change. We encourage you to contact us to confirm the latest details before making any decisions.
5.2 No contractual obligations
The information on this website is provided for informational purposes only and does not constitute a binding contractual offer. The contract is finalized only after direct contact and written confirmation of the reservation.
6. External Links
Our website may contain links to third-party websites (e.g., museums, tourist attractions, partners). These links are provided solely for your convenience.
We have no control over the content of these external sites and are not responsible for:
- Content, information, or services provided by third-party websites
- Privacy Policies of Other Websites
- Damages resulting from the use of external websites
Access to third-party websites is at your own risk. We recommend that you read the terms and conditions of each website you visit.
7. LIMITATIONS OF LIABILITY
7.1 Website Availability
We are committed to keeping the site available as much as possible, but we do not guarantee that:
- The website should always be accessible without interruption
- The website is free of errors and viruses
- The information is always updated in real time
We may suspend, modify, or temporarily shut down the site for maintenance without prior notice.
7.2 Disclaimer
To the extent permitted by law, we are not liable for:
- Direct or indirect damages resulting from the use of or inability to use the website
- Data loss or service interruptions
- Errors or inaccuracies in the published information
- Technical issues or malfunctions
- Viruses or malware that could infect your device
7.3 Use at Your Own Risk
You use the site at your own risk. We recommend that you use up-to-date antivirus software and take standard cybersecurity precautions.
8. PRIVACY AND COOKIES
The processing of your personal data is governed by our Privacy Policy and Cookie Policy, which we encourage you to read carefully.
Link:
By sending us a contact request via email or the contact form, you consent to the processing of your personal data as described in our Privacy Policy.
9. COMMUNICATIONS
9.1 Contact Information
If you have any questions, suggestions, or complaints regarding the website, please contact us at:
FLORENCE DISCOVERING AGENCY BY TAVOSI DALIR HAMID REZA
186H Busignalla – 50067 – Rignano sull’Arno – (FI) – Italy
VAT Number: 07468720482
Tax ID: TVSHDR61B20Z224I
Email: Florencediscovery25@gmail.com
Phone: 3715589825
9.2 Complaints
If you have any disputes or complaints, please contact us directly. We will do our best to resolve the matter amicably.
If you are not satisfied, you can use alternative dispute resolution (ADR) procedures or contact the European ODR platform: https://ec.europa.eu/consumers/odr
10. CHANGES TO THE TERMS
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date will be updated.
We recommend that you check this page periodically. Your continued use of the site after the changes are posted constitutes acceptance of the new terms.
11. GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by Italian law.
Any dispute arising in connection with the use of this website shall be subject to the jurisdiction of the Court of [city where the company is headquartered], unless otherwise provided by law or consumer protection regulations.
12. FINAL PROVISIONS
12.1 Partial validity
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.
12.2 Entire Agreement
These Terms constitute the entire agreement between you and us regarding the use of the site and supersede any prior agreement.
12.3 Waiver
Failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce it at a later date.
13. COOKIES AND TRACKING TECHNOLOGIES
This site uses cookies and similar technologies. For more information, please see our Cookie Policy
By continuing to browse this site or closing this banner, you consent to the use of cookies as described in our Cookie Policy.
Effective date: [Date]
Website Owner: Hamid Reza Tavosi Dalir
FLORENCE DISCOVERING AGENCY DI TAVOSI DALIR HAMID REZA
Registered Office: Località Busignalla n. 186H – 50067 – Rignano sull’Arno – (FI) – Italy
VAT Number: 07468720482
Tax ID: TVSHDR61B20Z224I
Email: Florencediscovery25@gmail.com
Phone: 3715589825
These Terms and Conditions have been drafted in accordance with current Italian law, including Legislative Decree 70/2003 (Electronic Commerce), Legislative Decree 206/2005 (Consumer Code), and EU Regulation 2016/679 (GDPR).
